IPO-Bound Unicommerce Unveils AI-powered Assistant UniGPT to Empower E-commerce Businesses

Bengaluru, India: Unicommerce, a leading SaaS platform for e-commerce enablement, has announced the launch of UniGPT, its generative AI platform designed to assist businesses in navigating the complexities of online selling. This marks Unicommerce's foray into the AI space, aiming to empower sellers with industry insights and facilitate smooth e-commerce operations.

Free Access to AI-powered Support

UniGPT is currently offered as a complimentary service, providing both existing and potential Unicommerce users with a valuable resource. Sellers can leverage the platform to gain prompt answers to their queries on effectively utilizing technology for their e-commerce journey.

UniGPT: A One-Stop Shop for E-commerce Knowledge

The platform goes beyond basic troubleshooting by offering valuable industry trends and insights. This empowers sellers to make informed decisions and establish strategic business goals. UniGPT draws upon a comprehensive knowledge base encompassing:

• Technology Support Pages: Users can find clear and concise explanations on using Unicommerce's functionalities to optimize their operations.

• Annual Industry Reports: UniGPT provides access to industry reports that serve as a playbook for success in the e-commerce landscape. These reports offer valuable insights into current trends and best practices.

• Streamlined Workflows: The platform simplifies understanding Unicommerce's product suite with clear explanations on how each tool can be leveraged to streamline workflows and enhance efficiency.

Empowering Businesses Through Technology

Kapil Makhija, MD and CEO of Unicommerce, highlighted the company's commitment to empowering businesses through technology. "UniGPT is our initiative to equip businesses with a deeper understanding of technology, enabling them to make informed decisions," he stated. "The platform will also expedite issue resolution for our existing sellers, further solidifying our commitment to offering comprehensive tech-powered support."

Unicommerce on the Path to IPO

This launch comes amidst Unicommerce's preparations for an initial public offering (IPO). The company recently filed its draft red herring prospectus with SEBI, the Indian market regulator. The IPO is expected to involve the sale of up to 2.98 Cr shares.

Strong Growth Trajectory

Unicommerce has established itself as a prominent player in the e-commerce enablement space. As of September 2023, the company boasts an impressive customer base exceeding 3500. They manage over 8000 warehouses and process orders from more than 1900 stores through their platform.

Furthermore, Unicommerce has witnessed significant financial growth. The company reported a profit of INR 6.3 Cr for the first half of FY24, nearly reaching the profit earned during the entirety of FY23. This robust financial performance underscores the growing demand for Unicommerce's solutions and paves the way for a successful IPO.

By leveraging AI and prioritizing customer success, Unicommerce is poised to further solidify its position as a leader in e-commerce enablement solutions.